{"id":38,"date":"2021-03-23T16:14:22","date_gmt":"2021-03-23T15:14:22","guid":{"rendered":"https:\/\/www.agoragroup.io\/home\/"},"modified":"2021-09-10T14:37:12","modified_gmt":"2021-09-10T12:37:12","slug":"home","status":"publish","type":"page","link":"https:\/\/www.agoragroup.io\/en\/","title":{"rendered":"Home"},"content":{"rendered":"<p>[vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;6&#8243; bottom_padding=&#8221;4&#8243; back_image=&#8221;1012&#8243; kburns=&#8221;yes&#8221; overlay_color=&#8221;color-146933&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;2&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner column_width_use_pixel=&#8221;yes&#8221; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;2&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; column_width_pixel=&#8221;900&#8243;][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_size=&#8221;h1&#8243; text_height=&#8221;fontheight-178310&#8243;]Discover the potential of your After Sales Service[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;p&#8221; text_size=&#8221;h3&#8243; text_weight=&#8221;300&#8243;]We are specialists in technological solutions for the complete management of the after-sales service of consumer goods.[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_right&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_empty_space][vc_button button_color=&#8221;color-147959&#8243; size=&#8221;btn-xl&#8221; hover_fx=&#8221;full-colored&#8221; border_width=&#8221;0&#8243; scale_mobile=&#8221;no&#8221; el_class=&#8221;btn-home-header&#8221; link=&#8221;url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Fcontact-us%2F|title:Contact%20us|&#8221;]Request a demo[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column column_width_use_pixel=&#8221;yes&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;alpha-anim&#8221; width=&#8221;1\/1&#8243; column_width_pixel=&#8221;1200&#8243;][vc_custom_heading]We help you to improve your processes and performance[\/vc_custom_heading][vc_empty_space empty_h=&#8221;3&#8243; desktop_visibility=&#8221;yes&#8221; medium_visibility=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; back_image=&#8221;840&#8243; back_position=&#8221;center center&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; back_size=&#8221;64px 64px&#8221; el_class=&#8221;row-aftersales-values&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;alpha-anim&#8221; width=&#8221;1\/1&#8243; column_width_pixel=&#8221;1200&#8243;][vc_empty_space empty_h=&#8221;3&#8243; mobile_visibility=&#8221;yes&#8221;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;0&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; limit_content=&#8221;&#8221;][vc_column_inner column_width_use_pixel=&#8221;yes&#8221; position_horizontal=&#8221;right&#8221; align_horizontal=&#8221;align_right&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; column_width_pixel=&#8221;220&#8243; el_class=&#8221;top-left&#8221; link_to=&#8221;url:%2F%23recyclage&#8221;][vc_single_image media=&#8221;890&#8243; media_width_percent=&#8221;100&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h5&#8243; el_class=&#8221;title&#8221;]Recycling[\/vc_custom_heading][vc_column_text el_class=&#8221;description&#8221;]We help you to ensure the <strong>traceability<\/strong> of end-of-life equipment. Our tools allow you to manage <strong>the recycling<\/strong> of the product and <strong>the reuse<\/strong> of parts of the device.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_use_pixel=&#8221;yes&#8221; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; column_width_pixel=&#8221;220&#8243; el_class=&#8221;top-right&#8221; link_to=&#8221;url:%2F%23achat-garantie&#8221;][vc_single_image media=&#8221;872&#8243; media_width_percent=&#8221;100&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h5&#8243; el_class=&#8221;title&#8221;]Purchase and warranty[\/vc_custom_heading][vc_column_text el_class=&#8221;description&#8221;]From the moment of purchase, <strong>your consumer data<\/strong> is transmitted <strong>digitally and securely<\/strong> in accordance with the <strong>GDPR<\/strong>. The consumer receives their <strong>warranty management contract<\/strong> directly. They have the possibility <strong>to extend their warranty<\/strong> and have access to information about their product at any time.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;0&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; limit_content=&#8221;&#8221;][vc_column_inner column_width_use_pixel=&#8221;yes&#8221; position_horizontal=&#8221;right&#8221; align_horizontal=&#8221;align_right&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; column_width_pixel=&#8221;220&#8243; el_class=&#8221;bottom-left&#8221; link_to=&#8221;url:%2F%23panne-hors-garantie&#8221;][vc_single_image media=&#8221;878&#8243; media_width_percent=&#8221;100&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h5&#8243; el_class=&#8221;title&#8221;]Out of warranty breakdown[\/vc_custom_heading][vc_column_text el_class=&#8221;description&#8221;]We offer eshops in <strong>B2B or B2C<\/strong> for the purchase of spare parts. Our <strong>directory of approved professionals technology<\/strong> helps to encourage professional repair while synchronising Google Maps.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_use_pixel=&#8221;yes&#8221; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; column_width_pixel=&#8221;220&#8243; el_class=&#8221;bottom-right&#8221; link_to=&#8221;url:%2F%23panne-sous-garantie&#8221;][vc_single_image media=&#8221;884&#8243; media_width_percent=&#8221;100&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h5&#8243; el_class=&#8221;title&#8221;]Breakdown under warranty[\/vc_custom_heading][vc_column_text el_class=&#8221;description&#8221;]We have all the information about the product to <strong>quickly initiate the repair of the breakdown<\/strong>. All stages of the repair process are managed via our <strong>Field Service Management<\/strong> with the possibility of <strong>tracking the progress<\/strong> of the file.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space empty_h=&#8221;3&#8243; mobile_visibility=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; desktop_visibility=&#8221;yes&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;alpha-anim&#8221; width=&#8221;1\/1&#8243; column_width_pixel=&#8221;1200&#8243;][vc_empty_space empty_h=&#8221;3&#8243; el_id=&#8221;recyclage&#8221;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;0&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h5&#8243; el_class=&#8221;title&#8221;]Recycling[\/vc_custom_heading][vc_column_text el_class=&#8221;description&#8221;]We help you to ensure the <strong>traceability<\/strong> of end-of-life equipment. Our tools allow you to manage <strong>the recycling<\/strong> of the product and <strong>the reuse<\/strong> of parts of the device.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space empty_h=&#8221;3&#8243; el_id=&#8221;achat-garantie&#8221;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;0&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h5&#8243; el_class=&#8221;title&#8221;]Purchase and warranty[\/vc_custom_heading][vc_column_text el_class=&#8221;description&#8221;]From the moment of purchase, <strong>your consumer data<\/strong> is transmitted <strong>digitally and securely<\/strong> in accordance with the <strong>GDPR<\/strong>. The consumer receives their <strong>warranty management contract<\/strong> directly. They have the possibility <strong>to extend their warranty<\/strong> and have access to information about their product at any time.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space empty_h=&#8221;3&#8243; el_id=&#8221;panne-hors-garantie&#8221;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;0&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h5&#8243; el_class=&#8221;title&#8221;]Out of warranty breakdown[\/vc_custom_heading][vc_column_text el_class=&#8221;description&#8221;]We offer <strong>eshops in B2B or B2C<\/strong> for the purchase of spare parts. Our <strong>directory of approved professionals technology<\/strong> helps to encourage professional repair while synchronising Google Maps.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space empty_h=&#8221;3&#8243; el_id=&#8221;panne-sous-garantie&#8221;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;0&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h5&#8243; el_class=&#8221;title&#8221;]Breakdown under warranty[\/vc_custom_heading][vc_column_text el_class=&#8221;description&#8221;]We have all the information about the product to <strong>quickly initiate the repair of the breakdown<\/strong>. All stages of the repair process are managed via our <strong>Field Service Management<\/strong> with the possibility of <strong>tracking the progress<\/strong> of the file.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;2&#8243; back_color=&#8221;color-lxmt&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;alpha-anim&#8221; animation_delay=&#8221;400&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading text_size=&#8221;h1&#8243;]Business area[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-lxmt&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; desktop_visibility=&#8221;yes&#8221;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243;]Field Service Management[\/vc_custom_heading][vc_single_image media=&#8221;371&#8243; media_width_percent=&#8221;100&#8243;][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_column_text]We manage <strong>all the flows and information from the field<\/strong> thanks to a <strong>personalised workflow<\/strong> from the notification of the breakdown to the closure of the file: identifying the nearest repairer, monitoring the repair file and managing the invoicing.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_button size=&#8221;btn-lg&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Four-after-sales-expertise%2Ffield-service-management%2F|title:Field%20Service%20Management|&#8221;]Discover our FSM[\/vc_button][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-lxmt&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; desktop_visibility=&#8221;yes&#8221;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243;]CRM[\/vc_custom_heading][vc_single_image media=&#8221;983&#8243; media_width_percent=&#8221;100&#8243;][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner width=&#8221;1\/1&#8243;][vc_column_text]We provide the necessary tools <strong>to collect and manage consumer information<\/strong> to enable better customer relationship management <strong>while complying with the GDPR<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_button size=&#8221;btn-lg&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Four-after-sales-expertise%2Fcrm%2F|title:CRM|&#8221;]Discover our CRM solution[\/vc_button][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-lxmt&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; desktop_visibility=&#8221;yes&#8221;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243;]Business Intelligence[\/vc_custom_heading][vc_single_image media=&#8221;989&#8243; media_width_percent=&#8221;100&#8243;][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner width=&#8221;1\/1&#8243;][vc_column_text]We compile <strong>thousands of data records<\/strong> to provide you with a <strong>multidimensional analysis<\/strong> of your business[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_button size=&#8221;btn-lg&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Four-after-sales-expertise%2Fbusiness-intelligence%2F|title:Business%20Intelligence|&#8221;]Discover our Business Intelligence[\/vc_button][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-lxmt&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; desktop_visibility=&#8221;yes&#8221;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243;]API[\/vc_custom_heading][vc_single_image media=&#8221;389&#8243; media_width_percent=&#8221;100&#8243;][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner width=&#8221;1\/1&#8243;][vc_column_text]We connect all the partners and software publishers through <strong>our APIs portal<\/strong>. Agora Labs, <strong>our integrated R&amp;D centre<\/strong>, designs and deploys tools to customise your workflows according to your needs.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_button size=&#8221;btn-lg&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Four-after-sales-expertise%2Fapi%2F|title:API|&#8221;]Discover our APIs[\/vc_button][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-lxmt&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; desktop_visibility=&#8221;yes&#8221;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243;]Logistics[\/vc_custom_heading][vc_single_image media=&#8221;395&#8243; media_width_percent=&#8221;100&#8243;][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner width=&#8221;1\/1&#8243;][vc_column_text]As a specialist in <strong>spare parts ordering<\/strong>, we manage <strong>availability and orders<\/strong>, <strong>real-time<\/strong> or asynchronous access to <strong>your stocks<\/strong>, your <strong>promotion policy<\/strong>. All logistics are integrated with our other modules.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_button size=&#8221;btn-lg&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Four-after-sales-expertise%2Flogistics%2F|title:Logistics|&#8221;]Discover our spare parts management[\/vc_button][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;3&#8243; back_color=&#8221;color-lxmt&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_visibility=&#8221;yes&#8221; mobile_visibility=&#8221;yes&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;alpha-anim&#8221; width=&#8221;1\/1&#8243;][vc_tabs typography=&#8221;yes&#8221; width_100=&#8221;yes&#8221; border_100=&#8221;yes&#8221;][vc_tab icon=&#8221;fa fa-recycle2&#8243; gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;FSM&#8221; tab_id=&#8221;1617353916-1-96&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; limit_content=&#8221;&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image media=&#8221;371&#8243; media_width_percent=&#8221;100&#8243;][\/vc_column_inner][vc_column_inner column_width_use_pixel=&#8221;yes&#8221; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;4&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; column_width_pixel=&#8221;490&#8243; el_class=&#8221;column-btn-center&#8221;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243;]Field Service Management[\/vc_custom_heading][vc_column_text]We manage all <strong>the flows and information from the field<\/strong> thanks to a <strong>personalised workflow<\/strong> from the notification of the breakdown to the closure of the file: identifying the nearest repairer, monitoring the repair file and managing the invoicing.[\/vc_column_text][vc_button size=&#8221;btn-lg&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Four-after-sales-expertise%2Ffield-service-management%2F|title:Field%20Service%20Management|&#8221;]Discover our FSM[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_tab][vc_tab icon=&#8221;fa fa-profile-male&#8221; gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;CRM&#8221; tab_id=&#8221;1617355101408-1-3&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; limit_content=&#8221;&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image media=&#8221;983&#8243; media_width_percent=&#8221;100&#8243;][\/vc_column_inner][vc_column_inner column_width_use_pixel=&#8221;yes&#8221; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;4&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; column_width_pixel=&#8221;490&#8243; el_class=&#8221;column-btn-center&#8221;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243;]CRM[\/vc_custom_heading][vc_column_text]<span class=\"TextRun MacChromeBold SCXW30647384 BCX0\" lang=\"FR-FR\" data-contrast=\"auto\" xml:lang=\"FR-FR\"><span class=\"NormalTextRun SCXW30647384 BCX0\">We<\/span><\/span><span class=\"TextRun SCXW30647384 BCX0\" lang=\"FR-FR\" data-contrast=\"auto\" xml:lang=\"FR-FR\"><span class=\"NormalTextRun SCXW30647384 BCX0\">provide <\/span><\/span><span class=\"TextRun SCXW30647384 BCX0\" lang=\"FR-FR\" data-contrast=\"auto\" xml:lang=\"FR-FR\"><span class=\"NormalTextRun SCXW30647384 BCX0\">the <\/span><\/span><span class=\"TextRun SCXW30647384 BCX0\" lang=\"FR-FR\" data-contrast=\"auto\" xml:lang=\"FR-FR\"><span class=\"NormalTextRun SCXW30647384 BCX0\">necessary tools<\/span><\/span><span class=\"TextRun SCXW30647384 BCX0\" lang=\"FR-FR\" data-contrast=\"auto\" xml:lang=\"FR-FR\"><span class=\"NormalTextRun SCXW30647384 BCX0\"> to <strong>collect and manage consumer information<\/strong> <\/span><\/span><span class=\"TextRun SCXW30647384 BCX0\" lang=\"FR-FR\" data-contrast=\"auto\" xml:lang=\"FR-FR\"><span class=\"NormalTextRun SCXW30647384 BCX0\">to enable better <strong>customer relationship management<\/strong> <\/span><\/span><span class=\"TextRun SCXW30647384 BCX0\" lang=\"FR-FR\" data-contrast=\"auto\" xml:lang=\"FR-FR\"><span class=\"NormalTextRun SCXW30647384 BCX0\">while<\/span><\/span><span class=\"TextRun SCXW30647384 BCX0\" lang=\"FR-FR\" data-contrast=\"auto\" xml:lang=\"FR-FR\"><span class=\"NormalTextRun SCXW30647384 BCX0\"> <strong>complying with the GDPR.<\/strong><\/span><\/span>[\/vc_column_text][vc_button size=&#8221;btn-lg&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Four-after-sales-expertise%2Fcrm%2F|title:CRM|&#8221;]Discover our CRM solution[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_tab][vc_tab icon=&#8221;fa fa-bar-chart&#8221; gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;BI&#8221; tab_id=&#8221;1617355103376-2-1&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; limit_content=&#8221;&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image media=&#8221;989&#8243; media_width_percent=&#8221;100&#8243;][\/vc_column_inner][vc_column_inner column_width_use_pixel=&#8221;yes&#8221; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;4&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; column_width_pixel=&#8221;490&#8243; el_class=&#8221;column-btn-center&#8221;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243;]Business Intelligence[\/vc_custom_heading][vc_column_text]We compile <strong>thousands of data records<\/strong> to provide you with a <strong>multidimensional analysis<\/strong> of your business.[\/vc_column_text][vc_button size=&#8221;btn-lg&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Four-after-sales-expertise%2Fbusiness-intelligence%2F|title:Business%20Intelligence|&#8221;]Discover our Business Intelligence[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_tab][vc_tab icon=&#8221;fa fa-gears2&#8243; gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;API&#8221; tab_id=&#8221;1617355104557-3-3&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; 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carousel_interval=&#8221;3000&#8243; carousel_navspeed=&#8221;400&#8243; carousel_nav_skin=&#8221;dark&#8221; stage_padding=&#8221;0&#8243; single_back_color=&#8221;color-xsdn&#8221; single_overlay_color=&#8221;color-146933&#8243; single_overlay_opacity=&#8221;50&#8243; single_text_visible=&#8221;yes&#8221; single_text_anim=&#8221;no&#8221; single_padding=&#8221;0&#8243; single_title_dimension=&#8221;h6&#8243; single_border=&#8221;yes&#8221; single_css_animation=&#8221;bottom-t-top&#8221; single_animation_delay=&#8221;200&#8243; single_icon=&#8221;fa fa-plus2&#8243; el_class=&#8221;posts-gallery&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; desktop_visibility=&#8221;yes&#8221; medium_visibility=&#8221;yes&#8221; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][uncode_index el_id=&#8221;index-135516&#8243; index_type=&#8221;carousel&#8221; loop=&#8221;size:3|order_by:date|post_type:post|taxonomy_count:10&#8243; carousel_lg=&#8221;3&#8243; carousel_md=&#8221;3&#8243; carousel_sm=&#8221;1&#8243; thumb_size=&#8221;three-two&#8221; gutter_size=&#8221;3&#8243; post_items=&#8221;media|featured|onpost|original,date,title,category|colorbg|topleft|display-icon,link|link|default_size&#8221; carousel_height=&#8221;equal&#8221; carousel_interval=&#8221;3000&#8243; carousel_navspeed=&#8221;400&#8243; carousel_loop=&#8221;yes&#8221; carousel_nav_skin=&#8221;dark&#8221; carousel_dots_mobile=&#8221;yes&#8221; stage_padding=&#8221;0&#8243; single_back_color=&#8221;color-xsdn&#8221; single_overlay_color=&#8221;color-146933&#8243; single_overlay_opacity=&#8221;50&#8243; single_text_visible=&#8221;yes&#8221; single_text_anim=&#8221;no&#8221; single_padding=&#8221;0&#8243; single_title_dimension=&#8221;h6&#8243; single_border=&#8221;yes&#8221; single_css_animation=&#8221;bottom-t-top&#8221; single_animation_delay=&#8221;200&#8243; single_icon=&#8221;fa fa-plus2&#8243; el_class=&#8221;posts-gallery&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;0&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column column_width_use_pixel=&#8221;yes&#8221; position_horizontal=&#8221;right&#8221; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;4&#8243; back_image=&#8221;358&#8243; overlay_color=&#8221;color-xsdn&#8221; overlay_alpha=&#8221;30&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;left-t-right&#8221; width=&#8221;2\/3&#8243; column_width_pixel=&#8221;840&#8243;][vc_custom_heading text_size=&#8221;h1&#8243; text_height=&#8221;fontheight-178310&#8243;]It&#8217;s time to change your view of after-sales service[\/vc_custom_heading][\/vc_column][vc_column column_width_use_pixel=&#8221;yes&#8221; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;4&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;3&#8243; style=&#8221;dark&#8221; back_color=&#8221;color-146933&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;right-t-left&#8221; width=&#8221;1\/3&#8243; column_width_pixel=&#8221;420&#8243;][vc_column_text]After-sales service, <strong>at the heart of customer relations<\/strong>, is a <strong>major challenge for all brands<\/strong> today. In order to turn <strong>each customer into an ambassador<\/strong> and build long-term loyalty, <strong>a smooth and satisfying customer journey must be created<\/strong>.<\/p>\n<p>At Agoragroup, in addition to a <a href=\"https:\/\/www.agoragroup.io\/en\/our-after-sales-expertise\/\"><strong>technological solution for your after-sales service<\/strong><\/a>, we provide <strong>real business expertise<\/strong>. We work with <strong>leading brands<\/strong> to optimise their processes and <strong>reduce the barriers between the brand and the consumer. <a href=\"https:\/\/www.agoragroup.io\/a-propos-de-notre-groupe\/\">Discover the history of our group.<\/a><\/strong><\/p>\n<p>[\/vc_column_text][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_button size=&#8221;btn-lg&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Fcontact-us%2F|title:Contact%20us|&#8221;]Contact us[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;alpha-anim&#8221; width=&#8221;1\/1&#8243;][vc_custom_heading text_size=&#8221;h1&#8243;]Our mindset[\/vc_custom_heading][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner column_width_use_pixel=&#8221;yes&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; column_width_pixel=&#8221;500&#8243;][vc_column_text]An <strong>international and dynamic<\/strong> team specialising in both <strong>technology solutions<\/strong> and <strong>customer relations<\/strong>.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column column_width_use_pixel=&#8221;yes&#8221; position_horizontal=&#8221;right&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;bottom-t-top&#8221; width=&#8221;1\/3&#8243; column_width_pixel=&#8221;360&#8243;][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner column_width_use_pixel=&#8221;yes&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; column_width_pixel=&#8221;100&#8243;][vc_single_image media=&#8221;1198&#8243; media_width_percent=&#8221;100&#8243; el_class=&#8221;img-mw-80 img-center&#8221;][\/vc_column_inner][\/vc_row_inner][vc_custom_heading heading_semantic=&#8221;h3&#8243;]Proximity[\/vc_custom_heading][vc_column_text]We are a human-sized team that works with everyone from <strong>micro-businesses to large international groups<\/strong>.[\/vc_column_text][\/vc_column][vc_column column_width_use_pixel=&#8221;yes&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;bottom-t-top&#8221; animation_delay=&#8221;400&#8243; width=&#8221;1\/3&#8243; column_width_pixel=&#8221;360&#8243;][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner column_width_use_pixel=&#8221;yes&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; column_width_pixel=&#8221;100&#8243;][vc_single_image media=&#8221;1204&#8243; media_width_percent=&#8221;100&#8243; el_class=&#8221;img-mw-80 img-center&#8221;][\/vc_column_inner][\/vc_row_inner][vc_custom_heading heading_semantic=&#8221;h3&#8243;]Creativity[\/vc_custom_heading][vc_column_text]Our <strong>integrated Lab<\/strong> allows us to develop our solutions according to your needs. <strong>30% of our staff<\/strong> work in the Lab.[\/vc_column_text][\/vc_column][vc_column column_width_use_pixel=&#8221;yes&#8221; position_horizontal=&#8221;left&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;bottom-t-top&#8221; animation_delay=&#8221;800&#8243; width=&#8221;1\/3&#8243; column_width_pixel=&#8221;360&#8243;][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner column_width_use_pixel=&#8221;yes&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; column_width_pixel=&#8221;100&#8243;][vc_single_image media=&#8221;1210&#8243; media_width_percent=&#8221;100&#8243; el_class=&#8221;img-mw-80 img-center&#8221;][\/vc_column_inner][\/vc_row_inner][vc_custom_heading heading_semantic=&#8221;h3&#8243;]Common sense[\/vc_custom_heading][vc_column_text]We capitalise on <a href=\"https:\/\/www.agoragroup.io\/a-propos-de-notre-groupe\/\"><strong>20 years of experience in after-sales service<\/strong><\/a> to deploy the most relevant support[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_button size=&#8221;btn-xl&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Fabout-our-group%2F|title:About%20our%20group|&#8221;]Read more[\/vc_button][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;4&#8243; back_color=&#8221;color-lxmt&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; el_class=&#8221;overflow-hidden&#8221;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;alpha-anim&#8221; animation_delay=&#8221;400&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading text_size=&#8221;h1&#8243;]Business case[\/vc_custom_heading][vc_column_text]    <div class=\"scene\">\n        <div class=\"carousel\">\n                            <div class=\"carousel__cell\" data-index=\"0\" data-title=\"Supporting the virtualization of invoicing\"\n                     data-excerpt=\"An European manufacturer of small appliances must comply with the new European regulation on electronic invoicing. \"\n                     style=\"\">\n                    <a href=\"https:\/\/www.agoragroup.io\/en\/portfolio\/supporting-the-virtualization-of-invoicing\/\">\n                        <img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/Capture-de\u0301cran-2021-05-26-a\u0300-10.01.09-800x800.png\" class=\"attachment-carousel-3D-thumbnail size-carousel-3D-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/Capture-de\u0301cran-2021-05-26-a\u0300-10.01.09-800x800.png 800w, https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/Capture-de\u0301cran-2021-05-26-a\u0300-10.01.09-150x150.png 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>                    <\/a>\n                <\/div>\n                                <div class=\"carousel__cell\" data-index=\"1\" data-title=\"Create a repair subcontracting API\"\n                     data-excerpt=\"The software editor of a small appliance retailer needs to interface with our solution in order to mandate our repairer network for its customer returns.\"\n                     style=\"\">\n                    <a href=\"https:\/\/www.agoragroup.io\/en\/portfolio\/create-a-repair-subcontracting-api\/\">\n                        <img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_170676082-800x800.jpeg\" class=\"attachment-carousel-3D-thumbnail size-carousel-3D-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_170676082-800x800.jpeg 800w, https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_170676082-150x150.jpeg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>                    <\/a>\n                <\/div>\n                                <div class=\"carousel__cell\" data-index=\"2\" data-title=\"Create a spare parts eshop interfaced with the ERP\"\n                     data-excerpt=\"Our client, a manufacturer, wants to set up an eshop to sell spare parts and accessories to consumers.\"\n                     style=\"\">\n                    <a href=\"https:\/\/www.agoragroup.io\/en\/portfolio\/create-a-spare-parts-eshop-interfaced-with-the-erp\/\">\n                        <img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_412908182-800x800.jpeg\" class=\"attachment-carousel-3D-thumbnail size-carousel-3D-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_412908182-800x800.jpeg 800w, https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_412908182-150x150.jpeg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>                    <\/a>\n                <\/div>\n                                <div class=\"carousel__cell\" data-index=\"3\" data-title=\"Connecting a distributor to a technical station\"\n                     data-excerpt=\"Retailer wants to improve repair management of its appliances \"\n                     style=\"opacity: 0;\">\n                    <a href=\"https:\/\/www.agoragroup.io\/en\/portfolio\/connecting-a-distributor-to-a-technical-station\/\">\n                        <img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_108676699-1-800x800.jpeg\" class=\"attachment-carousel-3D-thumbnail size-carousel-3D-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_108676699-1-800x800.jpeg 800w, https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_108676699-1-150x150.jpeg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>                    <\/a>\n                <\/div>\n                                <div class=\"carousel__cell\" data-index=\"4\" data-title=\"Secure consumer data transfer\"\n                     data-excerpt=\"We have developed solutions to enable a distributor and a repair company to exchange consumer information. \"\n                     style=\"opacity: 0;\">\n                    <a href=\"https:\/\/www.agoragroup.io\/en\/portfolio\/secure-consumer-data-transfer\/\">\n                        <img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/docusign-V7dZJybxhgc-unsplash-800x800.jpg\" class=\"attachment-carousel-3D-thumbnail size-carousel-3D-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/docusign-V7dZJybxhgc-unsplash-800x800.jpg 800w, https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/docusign-V7dZJybxhgc-unsplash-150x150.jpg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>                    <\/a>\n                <\/div>\n                                <div class=\"carousel__cell\" data-index=\"5\" data-title=\"Unifying the repository of a spare parts wholesaler\"\n                     data-excerpt=\"An SME with a spare parts wholesale business sells through physical counters and online.\"\n                     style=\"opacity: 0;\">\n                    <a href=\"https:\/\/www.agoragroup.io\/en\/portfolio\/unifying-the-repository-of-a-spare-parts-wholesaler\/\">\n                        <img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_284904256-800x800.jpeg\" class=\"attachment-carousel-3D-thumbnail size-carousel-3D-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_284904256-800x800.jpeg 800w, https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_284904256-150x150.jpeg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>                    <\/a>\n                <\/div>\n                                <div class=\"carousel__cell\" data-index=\"6\" data-title=\"Supporting the virtualization of invoicing\"\n                     data-excerpt=\"An European manufacturer of small appliances must comply with the new European regulation on electronic invoicing. \"\n                     style=\"opacity: 0;\">\n                    <a href=\"https:\/\/www.agoragroup.io\/en\/portfolio\/supporting-the-virtualization-of-invoicing\/\">\n                        <img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/Capture-de\u0301cran-2021-05-26-a\u0300-10.01.09-800x800.png\" class=\"attachment-carousel-3D-thumbnail size-carousel-3D-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/Capture-de\u0301cran-2021-05-26-a\u0300-10.01.09-800x800.png 800w, https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/Capture-de\u0301cran-2021-05-26-a\u0300-10.01.09-150x150.png 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>                    <\/a>\n                <\/div>\n                                <div class=\"carousel__cell\" data-index=\"7\" data-title=\"Create a repair subcontracting API\"\n                     data-excerpt=\"The software editor of a small appliance retailer needs to interface with our solution in order to mandate our repairer network for its customer returns.\"\n                     style=\"opacity: 0;\">\n                    <a href=\"https:\/\/www.agoragroup.io\/en\/portfolio\/create-a-repair-subcontracting-api\/\">\n                        <img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_170676082-800x800.jpeg\" class=\"attachment-carousel-3D-thumbnail size-carousel-3D-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_170676082-800x800.jpeg 800w, https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_170676082-150x150.jpeg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>                    <\/a>\n                <\/div>\n                                <div class=\"carousel__cell\" data-index=\"8\" data-title=\"Create a spare parts eshop interfaced with the ERP\"\n                     data-excerpt=\"Our client, a manufacturer, wants to set up an eshop to sell spare parts and accessories to consumers.\"\n                     style=\"opacity: 0;\">\n                    <a href=\"https:\/\/www.agoragroup.io\/en\/portfolio\/create-a-spare-parts-eshop-interfaced-with-the-erp\/\">\n                        <img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_412908182-800x800.jpeg\" class=\"attachment-carousel-3D-thumbnail size-carousel-3D-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_412908182-800x800.jpeg 800w, https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_412908182-150x150.jpeg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>                    <\/a>\n                <\/div>\n                                <div class=\"carousel__cell\" data-index=\"9\" data-title=\"Connecting a distributor to a technical station\"\n                     data-excerpt=\"Retailer wants to improve repair management of its appliances \"\n                     style=\"opacity: 0;\">\n                    <a href=\"https:\/\/www.agoragroup.io\/en\/portfolio\/connecting-a-distributor-to-a-technical-station\/\">\n                        <img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_108676699-1-800x800.jpeg\" class=\"attachment-carousel-3D-thumbnail size-carousel-3D-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_108676699-1-800x800.jpeg 800w, https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_108676699-1-150x150.jpeg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>                    <\/a>\n                <\/div>\n                                <div class=\"carousel__cell\" data-index=\"10\" data-title=\"Secure consumer data transfer\"\n                     data-excerpt=\"We have developed solutions to enable a distributor and a repair company to exchange consumer information. \"\n                     style=\"\">\n                    <a href=\"https:\/\/www.agoragroup.io\/en\/portfolio\/secure-consumer-data-transfer\/\">\n                        <img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/docusign-V7dZJybxhgc-unsplash-800x800.jpg\" class=\"attachment-carousel-3D-thumbnail size-carousel-3D-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/docusign-V7dZJybxhgc-unsplash-800x800.jpg 800w, https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/docusign-V7dZJybxhgc-unsplash-150x150.jpg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>                    <\/a>\n                <\/div>\n                                <div class=\"carousel__cell\" data-index=\"11\" data-title=\"Unifying the repository of a spare parts wholesaler\"\n                     data-excerpt=\"An SME with a spare parts wholesale business sells through physical counters and online.\"\n                     style=\"\">\n                    <a href=\"https:\/\/www.agoragroup.io\/en\/portfolio\/unifying-the-repository-of-a-spare-parts-wholesaler\/\">\n                        <img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_284904256-800x800.jpeg\" class=\"attachment-carousel-3D-thumbnail size-carousel-3D-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_284904256-800x800.jpeg 800w, https:\/\/www.agoragroup.io\/wp-content\/uploads\/2021\/03\/AdobeStock_284904256-150x150.jpeg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>                    <\/a>\n                <\/div>\n                        <\/div>\n    <\/div>\n    <div class=\"carousel-contents\">\n        <div class=\"carousel-buttons\">\n            <button class=\"previous-button\"><\/button>\n            <button class=\"next-button\"><\/button>\n        <\/div>\n        <div class=\"carousel-text\">\n            <h3 class=\"h3 mt-5\" id=\"carousel-text-title\">Supporting the virtualization of invoicing<\/h3>\n            <p id=\"carousel-text-excerpt\">An European manufacturer of small appliances must comply with the new European regulation on electronic invoicing. <\/p>\n        <\/div>\n    <\/div>\n    [\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; back_color=&#8221;color-146933&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;bottom-t-top&#8221; width=&#8221;1\/1&#8243;][vc_custom_heading text_size=&#8221;h1&#8243;]Join the movement and learn how to optimise your after-sales service[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243;]Enter your email address[\/vc_custom_heading][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner column_width_use_pixel=&#8221;yes&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; 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