{"id":38,"date":"2021-03-23T16:14:22","date_gmt":"2021-03-23T15:14:22","guid":{"rendered":"https:\/\/www.agoragroup.io\/home\/"},"modified":"2021-09-10T14:37:12","modified_gmt":"2021-09-10T12:37:12","slug":"home","status":"publish","type":"page","link":"https:\/\/www.agoragroup.io\/en\/","title":{"rendered":"Home"},"content":{"rendered":"
[vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”6″ bottom_padding=”4″ back_image=”1012″ kburns=”yes” overlay_color=”color-146933″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ gutter_size=”2″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_row_inner limit_content=””][vc_column_inner column_width_use_pixel=”yes” position_horizontal=”left” gutter_size=”2″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ column_width_pixel=”900″][vc_custom_heading heading_semantic=”h1″ text_size=”h1″ text_height=”fontheight-178310″]Discover the potential of your After Sales Service[\/vc_custom_heading][vc_custom_heading heading_semantic=”p” text_size=”h3″ text_weight=”300″]We are specialists in technological solutions for the complete management of the after-sales service of consumer goods.[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][vc_row_inner limit_content=””][vc_column_inner column_width_percent=”100″ align_horizontal=”align_right” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_empty_space][vc_button button_color=”color-147959″ size=”btn-xl” hover_fx=”full-colored” border_width=”0″ scale_mobile=”no” el_class=”btn-home-header” link=”url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Fcontact-us%2F|title:Contact%20us|”]Request a demo[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”3″ bottom_padding=”0″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_use_pixel=”yes” align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”alpha-anim” width=”1\/1″ column_width_pixel=”1200″][vc_custom_heading]We help you to improve your processes and performance[\/vc_custom_heading][vc_empty_space empty_h=”3″ desktop_visibility=”yes” medium_visibility=”yes”][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”0″ bottom_padding=”0″ back_image=”840″ back_position=”center center” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ back_size=”64px 64px” el_class=”row-aftersales-values”][vc_column column_width_use_pixel=”yes” align_horizontal=”align_center” gutter_size=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”alpha-anim” width=”1\/1″ column_width_pixel=”1200″][vc_empty_space empty_h=”3″ mobile_visibility=”yes”][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”0″ shift_y=”0″ z_index=”0″ limit_content=””][vc_column_inner column_width_use_pixel=”yes” position_horizontal=”right” align_horizontal=”align_right” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/2″ column_width_pixel=”220″ el_class=”top-left” link_to=”url:%2F%23recyclage”][vc_single_image media=”890″ media_width_percent=”100″][vc_custom_heading heading_semantic=”h3″ text_size=”h5″ el_class=”title”]Recycling[\/vc_custom_heading][vc_column_text el_class=”description”]We help you to ensure the traceability<\/strong> of end-of-life equipment. Our tools allow you to manage the recycling<\/strong> of the product and the reuse<\/strong> of parts of the device.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_use_pixel=”yes” position_horizontal=”left” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/2″ column_width_pixel=”220″ el_class=”top-right” link_to=”url:%2F%23achat-garantie”][vc_single_image media=”872″ media_width_percent=”100″][vc_custom_heading heading_semantic=”h3″ text_size=”h5″ el_class=”title”]Purchase and warranty[\/vc_custom_heading][vc_column_text el_class=”description”]From the moment of purchase, your consumer data<\/strong> is transmitted digitally and securely<\/strong> in accordance with the GDPR<\/strong>. The consumer receives their warranty management contract<\/strong> directly. They have the possibility to extend their warranty<\/strong> and have access to information about their product at any time.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”0″ shift_y=”0″ z_index=”0″ limit_content=””][vc_column_inner column_width_use_pixel=”yes” position_horizontal=”right” align_horizontal=”align_right” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/2″ column_width_pixel=”220″ el_class=”bottom-left” link_to=”url:%2F%23panne-hors-garantie”][vc_single_image media=”878″ media_width_percent=”100″][vc_custom_heading heading_semantic=”h3″ text_size=”h5″ el_class=”title”]Out of warranty breakdown[\/vc_custom_heading][vc_column_text el_class=”description”]We offer eshops in B2B or B2C<\/strong> for the purchase of spare parts. Our directory of approved professionals technology<\/strong> helps to encourage professional repair while synchronising Google Maps.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_use_pixel=”yes” position_horizontal=”left” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/2″ column_width_pixel=”220″ el_class=”bottom-right” link_to=”url:%2F%23panne-sous-garantie”][vc_single_image media=”884″ media_width_percent=”100″][vc_custom_heading heading_semantic=”h3″ text_size=”h5″ el_class=”title”]Breakdown under warranty[\/vc_custom_heading][vc_column_text el_class=”description”]We have all the information about the product to quickly initiate the repair of the breakdown<\/strong>. All stages of the repair process are managed via our Field Service Management<\/strong> with the possibility of tracking the progress<\/strong> of the file.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space empty_h=”3″ mobile_visibility=”yes”][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”0″ bottom_padding=”3″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ desktop_visibility=”yes”][vc_column column_width_use_pixel=”yes” align_horizontal=”align_center” gutter_size=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”alpha-anim” width=”1\/1″ column_width_pixel=”1200″][vc_empty_space empty_h=”3″ el_id=”recyclage”][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”0″ shift_y=”0″ z_index=”0″ limit_content=””][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading heading_semantic=”h3″ text_size=”h5″ el_class=”title”]Recycling[\/vc_custom_heading][vc_column_text el_class=”description”]We help you to ensure the traceability<\/strong> of end-of-life equipment. Our tools allow you to manage the recycling<\/strong> of the product and the reuse<\/strong> of parts of the device.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space empty_h=”3″ el_id=”achat-garantie”][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”0″ shift_y=”0″ z_index=”0″ limit_content=””][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading heading_semantic=”h3″ text_size=”h5″ el_class=”title”]Purchase and warranty[\/vc_custom_heading][vc_column_text el_class=”description”]From the moment of purchase, your consumer data<\/strong> is transmitted digitally and securely<\/strong> in accordance with the GDPR<\/strong>. The consumer receives their warranty management contract<\/strong> directly. They have the possibility to extend their warranty<\/strong> and have access to information about their product at any time.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space empty_h=”3″ el_id=”panne-hors-garantie”][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”0″ shift_y=”0″ z_index=”0″ limit_content=””][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading heading_semantic=”h3″ text_size=”h5″ el_class=”title”]Out of warranty breakdown[\/vc_custom_heading][vc_column_text el_class=”description”]We offer eshops in B2B or B2C<\/strong> for the purchase of spare parts. Our directory of approved professionals technology<\/strong> helps to encourage professional repair while synchronising Google Maps.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space empty_h=”3″ el_id=”panne-sous-garantie”][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”0″ shift_y=”0″ z_index=”0″ limit_content=””][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading heading_semantic=”h3″ text_size=”h5″ el_class=”title”]Breakdown under warranty[\/vc_custom_heading][vc_column_text el_class=”description”]We have all the information about the product to quickly initiate the repair of the breakdown<\/strong>. All stages of the repair process are managed via our Field Service Management<\/strong> with the possibility of tracking the progress<\/strong> of the file.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”3″ bottom_padding=”2″ back_color=”color-lxmt” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”alpha-anim” animation_delay=”400″ width=”1\/1″][vc_custom_heading text_size=”h1″]Business area[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ back_color=”color-lxmt” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ desktop_visibility=”yes”][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading heading_semantic=”h3″ text_size=”h3″]Field Service Management[\/vc_custom_heading][vc_single_image media=”371″ media_width_percent=”100″][vc_row_inner limit_content=””][vc_column_inner column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_column_text]We manage all the flows and information from the field<\/strong> thanks to a personalised workflow<\/strong> from the notification of the breakdown to the closure of the file: identifying the nearest repairer, monitoring the repair file and managing the invoicing.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_button size=”btn-lg” border_width=”0″ link=”url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Four-after-sales-expertise%2Ffield-service-management%2F|title:Field%20Service%20Management|”]Discover our FSM[\/vc_button][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ back_color=”color-lxmt” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ desktop_visibility=”yes”][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading heading_semantic=”h3″ text_size=”h3″]CRM[\/vc_custom_heading][vc_single_image media=”983″ media_width_percent=”100″][vc_row_inner limit_content=””][vc_column_inner width=”1\/1″][vc_column_text]We provide the necessary tools to collect and manage consumer information<\/strong> to enable better customer relationship management while complying with the GDPR<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_button size=”btn-lg” border_width=”0″ link=”url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Four-after-sales-expertise%2Fcrm%2F|title:CRM|”]Discover our CRM solution[\/vc_button][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ back_color=”color-lxmt” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ desktop_visibility=”yes”][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading heading_semantic=”h3″ text_size=”h3″]Business Intelligence[\/vc_custom_heading][vc_single_image media=”989″ media_width_percent=”100″][vc_row_inner limit_content=””][vc_column_inner width=”1\/1″][vc_column_text]We compile thousands of data records<\/strong> to provide you with a multidimensional analysis<\/strong> of your business[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_button size=”btn-lg” border_width=”0″ link=”url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Four-after-sales-expertise%2Fbusiness-intelligence%2F|title:Business%20Intelligence|”]Discover our Business Intelligence[\/vc_button][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ back_color=”color-lxmt” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ desktop_visibility=”yes”][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading heading_semantic=”h3″ text_size=”h3″]API[\/vc_custom_heading][vc_single_image media=”389″ media_width_percent=”100″][vc_row_inner limit_content=””][vc_column_inner width=”1\/1″][vc_column_text]We connect all the partners and software publishers through our APIs portal<\/strong>. Agora Labs, our integrated R&D centre<\/strong>, designs and deploys tools to customise your workflows according to your needs.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_button size=”btn-lg” border_width=”0″ link=”url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Four-after-sales-expertise%2Fapi%2F|title:API|”]Discover our APIs[\/vc_button][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ back_color=”color-lxmt” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ desktop_visibility=”yes”][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading heading_semantic=”h3″ text_size=”h3″]Logistics[\/vc_custom_heading][vc_single_image media=”395″ media_width_percent=”100″][vc_row_inner limit_content=””][vc_column_inner width=”1\/1″][vc_column_text]As a specialist in spare parts ordering<\/strong>, we manage availability and orders<\/strong>, real-time<\/strong> or asynchronous access to your stocks<\/strong>, your promotion policy<\/strong>. All logistics are integrated with our other modules.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_button size=”btn-lg” border_width=”0″ link=”url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Four-after-sales-expertise%2Flogistics%2F|title:Logistics|”]Discover our spare parts management[\/vc_button][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”0″ bottom_padding=”3″ back_color=”color-lxmt” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ medium_visibility=”yes” mobile_visibility=”yes”][vc_column column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”alpha-anim” width=”1\/1″][vc_tabs typography=”yes” width_100=”yes” border_100=”yes”][vc_tab icon=”fa fa-recycle2″ gutter_size=”2″ column_padding=”2″ title=”FSM” tab_id=”1617353916-1-96″][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ equal_height=”yes” gutter_size=”3″ shift_y=”0″ z_index=”0″ limit_content=””][vc_column_inner width=”1\/2″][vc_single_image media=”371″ media_width_percent=”100″][\/vc_column_inner][vc_column_inner column_width_use_pixel=”yes” position_vertical=”middle” gutter_size=”4″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/2″ column_width_pixel=”490″ el_class=”column-btn-center”][vc_custom_heading heading_semantic=”h3″ text_size=”h3″]Field Service Management[\/vc_custom_heading][vc_column_text]We manage all the flows and information from the field<\/strong> thanks to a personalised workflow<\/strong> from the notification of the breakdown to the closure of the file: identifying the nearest repairer, monitoring the repair file and managing the invoicing.[\/vc_column_text][vc_button size=”btn-lg” border_width=”0″ link=”url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Four-after-sales-expertise%2Ffield-service-management%2F|title:Field%20Service%20Management|”]Discover our FSM[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_tab][vc_tab icon=”fa fa-profile-male” gutter_size=”2″ column_padding=”2″ title=”CRM” tab_id=”1617355101408-1-3″][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ equal_height=”yes” gutter_size=”3″ shift_y=”0″ z_index=”0″ limit_content=””][vc_column_inner width=”1\/2″][vc_single_image media=”983″ media_width_percent=”100″][\/vc_column_inner][vc_column_inner column_width_use_pixel=”yes” position_vertical=”middle” gutter_size=”4″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/2″ column_width_pixel=”490″ el_class=”column-btn-center”][vc_custom_heading heading_semantic=”h3″ text_size=”h3″]CRM[\/vc_custom_heading][vc_column_text]We<\/span><\/span>provide <\/span><\/span>the <\/span><\/span>necessary tools<\/span><\/span> to collect and manage consumer information<\/strong> <\/span><\/span>to enable better customer relationship management<\/strong> <\/span><\/span>while<\/span><\/span> complying with the GDPR.<\/strong><\/span><\/span>[\/vc_column_text][vc_button size=”btn-lg” border_width=”0″ link=”url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Four-after-sales-expertise%2Fcrm%2F|title:CRM|”]Discover our CRM solution[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_tab][vc_tab icon=”fa fa-bar-chart” gutter_size=”2″ column_padding=”2″ title=”BI” tab_id=”1617355103376-2-1″][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ equal_height=”yes” gutter_size=”3″ shift_y=”0″ z_index=”0″ limit_content=””][vc_column_inner width=”1\/2″][vc_single_image media=”989″ media_width_percent=”100″][\/vc_column_inner][vc_column_inner column_width_use_pixel=”yes” position_vertical=”middle” gutter_size=”4″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/2″ column_width_pixel=”490″ el_class=”column-btn-center”][vc_custom_heading heading_semantic=”h3″ text_size=”h3″]Business Intelligence[\/vc_custom_heading][vc_column_text]We compile thousands of data records<\/strong> to provide you with a multidimensional analysis<\/strong> of your business.[\/vc_column_text][vc_button size=”btn-lg” border_width=”0″ link=”url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Four-after-sales-expertise%2Fbusiness-intelligence%2F|title:Business%20Intelligence|”]Discover our Business Intelligence[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_tab][vc_tab icon=”fa fa-gears2″ gutter_size=”2″ column_padding=”2″ title=”API” tab_id=”1617355104557-3-3″][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ equal_height=”yes” gutter_size=”3″ shift_y=”0″ z_index=”0″ limit_content=””][vc_column_inner width=”1\/2″][vc_single_image media=”389″ media_width_percent=”100″][\/vc_column_inner][vc_column_inner column_width_use_pixel=”yes” position_vertical=”middle” gutter_size=”4″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/2″ column_width_pixel=”490″ el_class=”column-btn-center”][vc_custom_heading heading_semantic=”h3″ text_size=”h3″]API[\/vc_custom_heading][vc_column_text]We connect all the partners and software publishers<\/strong> through our APIs portal<\/strong>. Agora Labs, our integrated R&D centre<\/strong>, designs and deploys tools to customise your workflows according to your needs.[\/vc_column_text][vc_button size=”btn-lg” border_width=”0″ link=”url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Four-after-sales-expertise%2Fapi%2F|title:API|”]Discover our APIs[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_tab][vc_tab icon=”fa fa-globe2″ gutter_size=”2″ column_padding=”2″ title=”Logistics” tab_id=”1617355105654-4-4″][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ equal_height=”yes” gutter_size=”3″ shift_y=”0″ z_index=”0″ limit_content=””][vc_column_inner width=”1\/2″][vc_single_image media=”395″ media_width_percent=”100″][\/vc_column_inner][vc_column_inner column_width_use_pixel=”yes” position_vertical=”middle” gutter_size=”4″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/2″ column_width_pixel=”490″ el_class=”column-btn-center”][vc_custom_heading heading_semantic=”h3″ text_size=”h3″]Logistics[\/vc_custom_heading][vc_column_text]As a specialist in spare parts ordering<\/strong>, we manage availability and orders, real-time<\/strong> or asynchronous access to your stocks<\/strong>, and your promotion policy<\/strong>. All logistics are integrated with our other modules.[\/vc_column_text][vc_button size=”btn-lg” border_width=”0″ link=”url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Four-after-sales-expertise%2Flogistics%2F|title:Logistics|”]Discover our spare parts management[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_tab][\/vc_tabs][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”3″ bottom_padding=”3″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_use_pixel=”yes” align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”alpha-anim” width=”1\/1″ column_width_pixel=”1200″][vc_custom_heading text_size=”h1″]Latest news[\/vc_custom_heading][vc_row_inner limit_content=””][vc_column_inner column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_visibility=”yes” mobile_width=”0″ width=”1\/1″][uncode_index el_id=”index-135515″ index_type=”carousel” loop=”size:3|order_by:date|post_type:post|taxonomy_count:10″ carousel_lg=”3″ carousel_md=”3″ carousel_sm=”1″ thumb_size=”three-two” gutter_size=”3″ post_items=”media|featured|onpost|original,date,title,link|link|default_size,category|colorbg|topleft|display-icon” carousel_height=”equal” carousel_interval=”3000″ carousel_navspeed=”400″ carousel_nav_skin=”dark” stage_padding=”0″ single_back_color=”color-xsdn” single_overlay_color=”color-146933″ single_overlay_opacity=”50″ single_text_visible=”yes” single_text_anim=”no” single_padding=”0″ single_title_dimension=”h6″ single_border=”yes” single_css_animation=”bottom-t-top” single_animation_delay=”200″ single_icon=”fa fa-plus2″ el_class=”posts-gallery”][\/vc_column_inner][\/vc_row_inner][vc_row_inner limit_content=””][vc_column_inner column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ desktop_visibility=”yes” medium_visibility=”yes” medium_width=”0″ mobile_width=”0″ width=”1\/1″][uncode_index el_id=”index-135516″ index_type=”carousel” loop=”size:3|order_by:date|post_type:post|taxonomy_count:10″ carousel_lg=”3″ carousel_md=”3″ carousel_sm=”1″ thumb_size=”three-two” gutter_size=”3″ post_items=”media|featured|onpost|original,date,title,category|colorbg|topleft|display-icon,link|link|default_size” carousel_height=”equal” carousel_interval=”3000″ carousel_navspeed=”400″ carousel_loop=”yes” carousel_nav_skin=”dark” carousel_dots_mobile=”yes” stage_padding=”0″ single_back_color=”color-xsdn” single_overlay_color=”color-146933″ single_overlay_opacity=”50″ single_text_visible=”yes” single_text_anim=”no” single_padding=”0″ single_title_dimension=”h6″ single_border=”yes” single_css_animation=”bottom-t-top” single_animation_delay=”200″ single_icon=”fa fa-plus2″ el_class=”posts-gallery”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row unlock_row_content=”yes” row_height_percent=”0″ override_padding=”yes” h_padding=”0″ top_padding=”0″ bottom_padding=”0″ overlay_alpha=”50″ equal_height=”yes” gutter_size=”0″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_use_pixel=”yes” position_horizontal=”right” position_vertical=”middle” gutter_size=”4″ back_image=”358″ overlay_color=”color-xsdn” overlay_alpha=”30″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”left-t-right” width=”2\/3″ column_width_pixel=”840″][vc_custom_heading text_size=”h1″ text_height=”fontheight-178310″]It’s time to change your view of after-sales service[\/vc_custom_heading][\/vc_column][vc_column column_width_use_pixel=”yes” position_horizontal=”left” gutter_size=”4″ override_padding=”yes” column_padding=”3″ style=”dark” back_color=”color-146933″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”right-t-left” width=”1\/3″ column_width_pixel=”420″][vc_column_text]After-sales service, at the heart of customer relations<\/strong>, is a major challenge for all brands<\/strong> today. In order to turn each customer into an ambassador<\/strong> and build long-term loyalty, a smooth and satisfying customer journey must be created<\/strong>.<\/p>\n At Agoragroup, in addition to a technological solution for your after-sales service<\/strong><\/a>, we provide real business expertise<\/strong>. We work with leading brands<\/strong> to optimise their processes and reduce the barriers between the brand and the consumer. Discover the history of our group.<\/a><\/strong><\/p>\n [\/vc_column_text][vc_row_inner limit_content=””][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_button size=”btn-lg” border_width=”0″ link=”url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Fcontact-us%2F|title:Contact%20us|”]Contact us[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”alpha-anim” width=”1\/1″][vc_custom_heading text_size=”h1″]Our mindset[\/vc_custom_heading][vc_row_inner limit_content=””][vc_column_inner column_width_use_pixel=”yes” align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ column_width_pixel=”500″][vc_column_text]An international and dynamic<\/strong> team specialising in both technology solutions<\/strong> and customer relations<\/strong>.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”2″ bottom_padding=”3″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_use_pixel=”yes” position_horizontal=”right” align_horizontal=”align_center” gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”bottom-t-top” width=”1\/3″ column_width_pixel=”360″][vc_row_inner limit_content=””][vc_column_inner column_width_use_pixel=”yes” align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ column_width_pixel=”100″][vc_single_image media=”1198″ media_width_percent=”100″ el_class=”img-mw-80 img-center”][\/vc_column_inner][\/vc_row_inner][vc_custom_heading heading_semantic=”h3″]Proximity[\/vc_custom_heading][vc_column_text]We are a human-sized team that works with everyone from micro-businesses to large international groups<\/strong>.[\/vc_column_text][\/vc_column][vc_column column_width_use_pixel=”yes” align_horizontal=”align_center” gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”bottom-t-top” animation_delay=”400″ width=”1\/3″ column_width_pixel=”360″][vc_row_inner limit_content=””][vc_column_inner column_width_use_pixel=”yes” align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ column_width_pixel=”100″][vc_single_image media=”1204″ media_width_percent=”100″ el_class=”img-mw-80 img-center”][\/vc_column_inner][\/vc_row_inner][vc_custom_heading heading_semantic=”h3″]Creativity[\/vc_custom_heading][vc_column_text]Our integrated Lab<\/strong> allows us to develop our solutions according to your needs. 30% of our staff<\/strong> work in the Lab.[\/vc_column_text][\/vc_column][vc_column column_width_use_pixel=”yes” position_horizontal=”left” align_horizontal=”align_center” gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”bottom-t-top” animation_delay=”800″ width=”1\/3″ column_width_pixel=”360″][vc_row_inner limit_content=””][vc_column_inner column_width_use_pixel=”yes” align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ column_width_pixel=”100″][vc_single_image media=”1210″ media_width_percent=”100″ el_class=”img-mw-80 img-center”][\/vc_column_inner][\/vc_row_inner][vc_custom_heading heading_semantic=”h3″]Common sense[\/vc_custom_heading][vc_column_text]We capitalise on 20 years of experience in after-sales service<\/strong><\/a> to deploy the most relevant support[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”0″ bottom_padding=”3″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_button size=”btn-xl” border_width=”0″ link=”url:https%3A%2F%2Fwww.agoragroup.io%2Fen%2Fabout-our-group%2F|title:About%20our%20group|”]Read more[\/vc_button][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”3″ bottom_padding=”4″ back_color=”color-lxmt” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ el_class=”overflow-hidden”][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”alpha-anim” animation_delay=”400″ width=”1\/1″][vc_custom_heading text_size=”h1″]Business case[\/vc_custom_heading][vc_column_text]