As the Right to Repair becomes a central focus of European circular economy policies, after-sales service professionals must adapt to a more demanding regulatory framework. Access to spare parts, technical documentation, repair traceability… Obligations are multiplying.
In this context, Agoraplus, the after-sales management platform developed by Agoragroup, stands out as a key tool to support repair professionals in this transformation.
Right to Repair: What’s at Stake for Repairers?
Driven by European directives and national initiatives such as the repairability index or the QualiRépar repair bonus, the Right to Repair requires professionals to:
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Prioritize repair over replacement,
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Have easier access to original spare parts,
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Consult the manufacturer’s technical documentation,
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Ensure repair traceability,
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Guarantee repair quality to help extend the lifespan of products.
Agoraplus: A Platform for Compliant and Efficient Repairs
Agoraplus simplifies the daily work of repair professionals by providing reliable digital tools directly connected to manufacturers’ systems. Here’s how it helps meet Right to Repair requirements:
Quick Access to Original Spare Parts
With a rich database connected to multiple manufacturers, Agoraplus enables:
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Fast and accurate identification of compatible parts,
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Simplified online ordering,
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Real-time availability and lead time tracking.
This efficiency helps reduce repair times, limit ordering errors, and ensure compliance with manufacturer standards.
Access to Manufacturer Technical Documentation
Agoraplus offers centralized access to technical resources: exploded diagrams, technical views, diagnostic guides… These materials are essential for performing complex repairs in line with standards and represent a core aspect of the Right to Information.
Traceability and Intervention History
Every repair carried out through Agoraplus is digitally traceable. The tool ensures:
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Centralized intervention data,
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Archived communications,
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Traceability of orders and repairs.
This is a real asset for quality audits, manufacturer inspections, or future obligations related to extended repair warranties.
A Future-Ready Solution Designed for Professionals
With Agoraplus, repairers benefit from a reliable, proven, and scalable platform that helps them:
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Professionalize their operations,
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Stay compliant with new regulations,
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Deliver high-quality service aligned with the principles of sustainable development.
Discover all the features of Agoraplus at www.agoraplus.com and join a network of repair professionals building a more circular economy every day!