Connecting a distributor to a technical station
Context : Retailer wants to improve repair management of its appliances
Action : We connected the department store’s software publisher to Agoraplus By interfacing with our solution, the retailer can create a work order, assign the repair to a repairer and monitor the progress of the file. A digitalized and facilitated repair that allows a secure and standardized exchange of information. The retailer has full visibility over the repair process.